Brisbane · Redlands · Gold Coast · Logan · Ipswich

Pricing & process.

One flat rate of $249 covers your initial inspection, up to two re-inspections within 90 days and your pool safety certificate. Here’s exactly what happens, from your first call to your certificate.

Simple pricing

One fixed fee takes you from first inspection to certificate.

Consultations and minor repairs

$185including GST

A standard consultation helps the inspection go smoothly and gets your certificate to you sooner. A follow-up site visit, if required, is $85.

Minor repair prices vary depending on the job.

Book a consultation

What happens

Four steps, one price. Here’s what to expect at each one.

Step 1

Book

We receive your inspection request and coordinate a suitable time for both parties involved to complete the service. This can be accomplished in a matter of hours.

Inspection hours

  • Monday to Friday9:00 am – 5:00 pm
  • Saturday and SundayClosed

Not sure you’ll pass?

Book a consultation first ($185 including GST). It helps the inspection go smoothly and gets your certificate to you sooner.

Step 2

Inspect

Our inspector will complete the pool inspection at the designated time. These inspections will take no more than one hour to complete.

We evaluate your pool or spa’s safety barriers against current QLD standards. Here’s what’s on our list:

Pool safety inspection · Checklist

Pool fencing

  • At least 1200 mm tall all the way around the pool
  • Less than 100 mm between the bottom of the fence and the ground
  • Vertical gaps (posts, slats, wires) less than 100 mm apart
  • Horizontal rails 900 mm or more apart
  • Mesh holes smaller than 13 mm, glass panels unbroken

Non-climbable zones

  • Nothing climbable within 900 mm outside the fence
  • Nothing climbable within 300 mm inside the fence
  • Branches trimmed back from the fence

Pool gate

  • Opens away from the pool
  • Self-closing and self-latching from any position
  • Latch release at least 1500 mm from the ground
  • Hinges at least 900 mm apart, or a safety cap on the lower hinge

Doors, windows and balconies

  • No direct door access from the house to the pool
  • Windows onto the pool area open less than 100 mm, or have fixed screens
  • Balconies within 900 mm of the barrier are compliant

Everything else

  • A compliant CPR chart on display near the pool
  • Pool registered on the QBCC pool safety register
Step 3

Fix, if needed

We will issue a pool compliance certificate or a report for minor repairs.

If something needs fixing, your report lists exactly what, with photos. You then have 90 days to make the changes, and the same inspector comes back to re-inspect. Your package covers up to two re-inspections within 90 days, at $0.

The most common fixes we see

  • Gate not self-closing or self-latching
  • Furniture or pots in the non-climbable zone
  • Gaps under the fence
  • Garden beds reducing fence height
  • Missing or faded CPR chart
  • Gate latch too low
  • Corroding fence panels

We offer efficient minor rectifications, so many of these can be sorted on the spot.

Step 4

Certified

Once your pool passes, we issue your pool safety certificate (Form 23).

2 years

How long a certificate lasts for a non-shared pool, like a house.

1 year

How long a certificate lasts for a shared pool, like a unit complex.

Selling? You’ll need to give the buyer a current certificate, or a Form 36 (notice of no pool safety certificate). The buyer then has 90 days after settlement to get one.

Leasing? You need a valid certificate before entering into a new tenancy agreement.

Common questions

Can’t see yours? Call us on 0404 030 362 and we’ll talk you through it.

Do I need to register my pool?

All pools (and spas) in Queensland must be fenced and registered on the pool safety register. The register includes a record of pools in Queensland, pool safety certificates issued and a list of all licensed pool safety inspectors.

When do I need a pool certificate?

A certificate is only required if you are selling or leasing the property. If you’re living in your own home and not selling or renting it out, you don’t legally need a current certificate, but keeping your pool area safe is still a good idea.

Can a different inspector do my re-inspection?

No. For 90 days after a failed inspection, only the original inspector can re-inspect your pool. This keeps the process consistent and accurate, and it’s why our package includes up to two re-inspections within that window.

What are the penalties for non-compliance?

Local governments have the power to investigate compliance with pool safety standards and can issue on-the-spot fines. Courts can impose much larger penalties, and the QBCC can also fine you for failing to register your pool.

Is there a checklist to help me prepare?

Yes. Use the QBCC pool checklist, or our own TPC checklist, written by our expert inspector.

Where can I get more information about pool safety?

The QBCC website is the most reliable source of information for all your pool safety inquiries.

Ready to book?

We’re available Monday to Friday, 9:00 am to 5:00 pm. Call or email and we’ll find a time that suits you.

Call now